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With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Extended Access Consultation

We plan to open our surgery for longer hours from this summer. Patients have been filling out survey forms in the waiting room to help us work out which times would be most useful for us to open.  If you would like to fill out a form, you can find it here Extended Access Survey please feel free to fill it in and return it to us by email elsdonavenuesurgery.a84619@nhs.net

Electronic Prescriptions are here!

In October we started to use a system of electronic prescribing known as EPS.  This enables us to send your prescription electronically direct to the pharmacy of your choice - there will be no green piece of paper to be signed or collected. You need to OPT IN to this process by telling us which pharmacy you would like to use for your electronic prescription.  Controlled Drugs (eg. opiates) cannot be sent by this system - the old rules will all still apply.  If you use medical appliances and usually have them delivered from a particular supplier, you can make two nominations - one for your appliances and one for your medicines.  You can download a form here to make your nomination Pharmacy Nomination Form

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you. Please use the Friends & Family Test link on the right hand side to tell us what you think of our care.  If you prefer, there are paper copies of a more detailed Friends & Family Test in the surgery or you can download a copy here and bring it to the practice next time you come - Friends & Family Test

We produced our first practice newsletter in November 2015.  You can download a copy Practice Newsletter or pick up a paper version from the waiting room.  We hope to produce an issue every 2 or 3 months.

Access

The surgery is accessible to patients using a wheelchair. Disabled toilet facilities along with a baby changing area are also available. If you require any assistance the reception team will be more than happy to help. If you have a special need, please let us know when booking your appointment.

Self care button

(Site updated 20/05/2016)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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